The Conference will include several presentations from keynote speakers. Find out more about our keynote speakers below: 


Carmel is a longstanding and highly respected plumbing and fire protection industry leader, who was appointed a Commissioner of the VBA Board in November 2017.

Carmel has extensive experience in the plumbing sector, having been National Executive Director of the National Fire Industry Association (NFIA) for 30 years and a member of the Plumbing Advisory Council (PAC) for the past 16 years.

With strong experience in project leadership and team management, business planning and systems implementation, her extensive CV sets out a range of positions on boards, committees and advisory groups in the plumbing, fire protection and industry training sectors.

Carmel is the 2018 incoming Chair of the Plumbing Industry Climate Action Centre (PICAC), the industry-led training facility in Brunswick.

She is also Chair of Fire Industry Training Ltd, an industry-owned training organisation, and is a member of the Australian Institute of Company Directors.


Greg Ryan is the Manager Utility Excellence at the Water Services Association of Australia. Oversighting cross sector groups and initiatives that drive better internal performance for utilities and outcomes for customers. These include asset management, health and safety and business transformation.

Greg has been in the water industry for over 25 years and worked in areas including operations, design, research and corporate strategy.